Apartment movers
Austin apartments — elevator window or walk-up, same locked rate.
We coordinate your Certificate of Insurance, book the freight elevator, and run smaller trucks for tight downtown loading zones. No surcharge for stairs, no penalty for fourth-floor walk-ups.
Your quote in 60 seconds
50,000+ moves since 2005 · 4.9 ★
Austin apartments since 2005
High-rise · walk-up · freight elevator handled
What's included on an apartment move
Locked hourly rate, paperwork handled, no stair fees — built around Austin buildings.
COI & freight elevator coordination
We call your building, book the elevator window, and supply the Certificate of Insurance before move day. You don't chase paperwork.
Walk-up specialists
Third and fourth floor walk-ups in East Austin, South Congress, the Domain — same locked rate, no stair surcharge.
Tight loading-zone parking
Downtown towers, Rainey Street, Sixth Street — we run smaller trucks when bigger ones can't fit. No 'we can't park' surprise fees.
Speed without breaking things
Apartment moves are about hitting your elevator reservation window. Crews trained to load fast and clean — your pad wraps stay on.
Two-hour minimum, 15-minute increments
Studios and one-bedrooms typically wrap inside the minimum. After that you pay for actual time billed in 15-minute increments.
Same-week availability
Apartment moves usually slot in within the same week. Lease ending Friday? Quote it Monday and you're covered.
Why Austin chooses Heavenly
Stair surcharge per floor — your fourth-floor walk-up costs more than your friend's ground-floor.
Locked hourly rate covers any floor. Third-floor walk-up or ground floor — same rate.
'You'll need to get the COI yourself' two days before the move.
We coordinate the COI directly with your property manager 48 hours before move day. Standard, no charge.
Truck too big for the loading zone, crew stuck circling the block on your clock.
Smaller trucks staged for tight downtown buildings. Loading zone scoped before the quote.
How a Heavenly apartment move runs
01
Get your quote
60-second form. Tell us the buildings, the floors, and the freight elevator window if you have it.
02
COI & elevator confirmed
We send the Certificate of Insurance to your property manager and confirm the freight elevator reservation — 48 hours ahead.
03
Move day
Crew lead texts ETA. Pad-wrap, floor and door-jamb protection, elevator hit on time.
04
Done
Reassembled at the new place, walked through with you, invoiced at the rate you booked.
“Moved from a fourth-floor walk-up in East Austin to a high-rise downtown. Heavenly handled the COI for the new building, booked the freight elevator, and finished the whole thing without one stair surcharge. Same rate they quoted, no add-ons.”
Get your apartment move quote.
High-rise, walk-up, or downtown loft — COI and elevator handled.
Quick questions
Straight answers — no runaround.
Do you charge extra for stairs or walk-ups?+
No. Locked hourly rate covers any floor. Third-floor walk-ups in Hyde Park, fourth-floor lofts in East Austin — same rate as ground floor.
Can you provide a Certificate of Insurance (COI) for my building?+
Yes. Standard, no charge. Send us your building's COI requirements when you book and we'll have it to your property manager 48 hours before move day.
What about the freight elevator window?+
We book it for you. Tell us the building and we coordinate with the property manager directly — that's part of the service, not an upcharge.
How is an apartment move billed?+
Locked hourly rate, two-hour minimum, 15-minute increments after. The rate you book is the rate you pay — no fuel surcharge, no supply fee at the truck.
How fast can you book me?+
Same-week openings are typical Tuesday–Thursday. Weekends and first/last of month book out two to three weeks ahead — get your quote in early.
Explore our other moving services
Local movers
Locked hourly rate across Greater Austin. 1-hour arrival window or your first hour is free.
Long-distance movers
Austin to anywhere. Flat binding quote, dedicated truck, committed delivery window.
Packing services
Full or fragile-only. Heavy-test boxes, kitchen specialists, custom crating.
Storage
Climate-controlled, short-term, and pickup-and-delivery storage across Austin.
Your Austin move starts here.
60-second quote. No hidden fees. No spam calls.